Knowledge Base

DWSD provides “wholesale” service to all customers of the system. DWSD delivers water to several points in Novi’s system and then the Novi transports it to your house. Novi builds, maintains and operates its own infrastructure of water mains, pumps, and storage tanks. This is also true of sewers – your community transports the sewage through its sewers to a major OCWRC interceptor (sewer) that takes the sewage to the North Huron Rouge Valley Wastewater Treatment Plant. Novi is also responsible for the billing and collection functions. Your bills include the costs from DWSD, OCWRC and Novi’s costs to complete the delivery of services.